Happy path
Inquiry is complete enough for the firm to accept and continue to callback or mandate start.
Digital client intake using an employment termination example.
Jurono collects the information your firm needs before the first callback: facts, deadlines, documents, contact preference, and firm-side decision. It is structured first intake, not an automatically complete legal file.
Product state
Example: termination received, deadline running.
The mock shows a realistic intake state: collected first-contact information, deadline signal, documents, and firm-side review. It is not a complete legal file and does not replace lawyer assessment.
Employment intakeReview
IssueTermination received
Termination date12 July 2026
Deadline signalCheck three-week deadline
DocumentsTermination.pdf, employment-contract.pdf
Unhappy path
Missing documents, wrong practice area, or conflict concerns are manually reviewed and answered cleanly.
Focus
Concrete workflow: termination received
An employee has received a termination notice and starts the employment-law intake from the firm profile. Jurono asks for termination date, receipt date, employer, desired outcome, contact path, and available documents.
01
Capture facts before the callback
02
Surface deadline-relevant information
03
Assign documents directly to the inquiry
Context
What this page clarifies for your firm.
These subpages deepen one part of the Jurono flow: visibility, intake, or a lean entry point for smaller firms.
Configured questions and required fields
The intake separates required information from useful context. Required fields secure contact details, practice area, deadline date, and consent; additional questions help the firm form an initial view.
- Name, contact channel, and availability
- Practice area and inquiry goal
- Required deadline date where the matter type needs it
Deadlines and urgency
Jurono collects urgency signals so the team can triage faster. It does not claim automated legal deadline assessment. The firm sees that a deadline may matter and decides priority and legal assessment itself.
Document upload and assignment
Clients can upload the termination notice, employment contract, or other materials. Files stay with the inquiry so support staff and lawyers do not have to search through email attachments.
Example
Firm-side review
The firm reviews inquiry, documents, responsibility, and possible risks. Jurono supports a structured view of the inbound request; mandate acceptance, conflict review, and legal assessment remain firm work.
Security
Happy path: accept and continue
If the information and documents are sufficient, the team can prepare a callback, involve the right lawyer, and continue toward mandate start. Jurono provides context, not the legal decision.
Unhappy paths handled cleanly
If information is missing, the firm requests more documents. If the practice area does not fit, it can decline or refer. If a conflict is suspected, the inquiry is paused and reviewed manually without claiming automated conflict checks.